Firm and terms
All products and purchases in this shop stem from buyer and shop:
Phone: + 45 60 63 96 72
All orders are confirmed by email after purchase.
Prices and payment methods
All prices include VAT.
You can shop with VISA, Mastercard or Paypal.
Nygaard Jewelry use the payment-gateway from ePay. Communication with this payment solution has been tested by PBS. All card data is sent encrypted.
The amount will be withdrawn when the item is shipped.
If we are unable to deliver the entire order, we can reduce your payment to the new order total. However, we can not increase the amount if you wish to add one or more item lines.
Shipping and delivery
We use Post Danmark, shipping costs are € 7.00
Normal delivery time is 3-4 business days from order date.
You have 14 days of return and withdrawal. If you wish to cancel your purchase, simply return the item in the same condition and quantity as you received it. Once the item is received and approved, the purchase price (excluding postage and shipment) will be refunded to your account within a few days.
Return costs must be borne by the customer.
Products should be returned to:
Please note that we do not receive packages sent COD. Return can also be done by refusing to receive the package or deliver the item personally with us.
Please supply a copy of the order confirmation, registration number and bank account account number for which a refund can be made, copy of any prior correspondence etc.
Nygaard Jewelry provides 2 years’ right of complaint under the customer law, including fabrication and material defects, which are identified by the normal use of the product. The warranty does not cover errors, damage or wear, directly or indirectly caused by improper use, poor maintenance, abuse or unauthorized intervention. Complaints about defects of the product must be notified to Nygaard Jewelry within a reasonable period of time. The item can subsequently be returned for repair, replacement or by appointment crediting.
Inconsistencies between Nygaard Jewelry and a buyer and any dispute shall be subject to binding arbitration in Copenhagen according to Danish law at The Copenhagen City Court.
No personal data recorded by Nygaard Jewelry will be transferred, sold or made available to any third party at any time.
All information is stored in a reliable manner and is only available to trusted employees at Nygaard Jewelry
During a purchase, you will provide us with the name, address, phone number and email address. This information is used exclusively for processing your order. The information is transmitted and stored electronically in unencrypted form and stored for 5 years. The actual “contract” (purchase agreement) is not stored at Nygaard Jewelry in a way so you can’t log in and see / change status later.
Additionally, you can optionally deliver your email address on a mailing list at Nygaard Jewelry so that you receive news and other information from us. This service can be enrolled and unsubscribed at any time. According to The Personal Data Law it gives us information on registered information and on the basis of any objections we make deletion to the extent desired.
If you have questions, please do not hesitate to contact us.